10.2 Possible failures
Problem Possible solution
The programme does
not start.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance door is closed.
• Make sure that there is not a damaged fuse in the fuse
box.
• Make sure that the Start/Pause has been pressed.
• Deactivate the Child Lock function if it is on.
The appliance does not
fill with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authori-
ty.
• Make sure that the water tap is not clogged.
• Make sure that the filters of the inlet hoses and the filters
of the valves are not clogged. Refer to “Care and clean-
ing”.
• Make sure that the inlet hoses have no kinks or bends.
• Make sure that the connections of the water inlet hoses
are correct.
The appliance does not
fill with water and drain
immediately.
• Make sure that the drain hose is in the correct position.
The hose may be too low.
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the fil-
ter, if necessary. Refer to 'Care and cleaning'.
• Make sure that the connection of the drain hose is cor-
rect.
The spin phase does not
operate or the washing
cycle lasts longer than
usually.
• Make sure that the drain filter is not clogged. Clean the fil-
ter, if necessary. Refer to 'Care and cleaning'.
• This problem may be caused by balance problems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
appliance door.
• Make sure that the washing programme is finished.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre. If you need to
open the door, please read carefully «Emergency door
opening».
ENGLISH
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