Electrolux EHE688W Manuel d'utilisateur télécharger pdf (Page 7)

Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local

Electrolux Service Force Centre.

SYMPTOM

n The plate does not heat up.

n The plate is not giving satisfactory results

SOLUTION

u Check that the unit is plugged in and the electrical

supply is switched on

u Check that the RCCB has not tripped (if fitted)

u Check the mains fuse has not blown

u Check the correct control knob has been turned.

u Check the plate is clean and dry

u Check the cooking pan is the correct size for the plate.

u Check the cooking pan has a flat bottom

u Check the setting is correct for the type of cooking.

If after all these checks, your hob still does not operate

correctly, contact your local Electrolux Service Force

Centre.

Please note that it will be necessary to provide proof of

purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the

above checks have been made as the engineer

will make a charge if the fault is not a

mechanical or electrical breakdown.

Service and Spare Parts

When you contact the Service Centre, they will need

the following information:

1. Your name, address and post code.

2. Your telephone number

3. Clear and concise details of the fault

4. The model and the serial number (see rating label on

the back of this instruction booklet)

5. Date of purchase

If you require spare parts or an engineer contact your

local Service Force Centre by telephoning:

08705-929929

Your call will be routed to the Service Centre covering

your post code area. The addresses of Electrolux

Service Force Centres are detailed on the following

pages.

CUSTOMER CARE

For general enquiries concerning your Electrolux

appliance and for further information on Electrolux

products, contact our Customer Care Department by

letter or telephone as follows:

Customer Care Department

Electrolux

55-77 High Street

Slough

Berkshire - SL1 1DZ

Tel : 08705 950950

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Electrolux EHE688W Manuel d'utilisateur Page 7

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