
12. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
12.1 What to do if...
Problem Possible cause Remedy
You cannot activate the
appliance.
The appliance is not con‐
nected to an electrical sup‐
ply or it is connected incor‐
rectly.
Check if the appliance is
correctly connected to the
electrical supply.
You cannot activate the
appliance.
The fuse is released. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse releases
again and again, contact a
qualified electrician.
The burners do not work. There is no gas supply. Check the gas connection.
There is no spark when
you try to activate the
spark generator.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im‐
mediately after ignition.
Thermocouple is not heat‐
ed up sufficiently.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec‐
onds.
The flame ring is uneven. Burner crown is blocked
with food residues.
Make sure that the injector
is not blocked and the
burner crown is clean.
The oven does not heat
up.
The oven is deactivated. Activate the oven.
The oven does not heat
up.
The clock is not set. Set the clock.
The oven does not heat
up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The lamp does not oper‐
ate.
The lamp is defective. Replace the lamp.
The display shows "12.00". There was a power cut. Reset the clock.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
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