
Problem Possible cause Solution
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
Water flows into the refrig‐
erator.
The water outlet is clog‐
ged.
Clean the water outlet.
Food products prevent that
water flows into the water
collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
Water flows on the floor. The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temper‐
ature.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The food products' temper‐
ature is too high.
Let the food products tem‐
perature decrease to room
temperature before stor‐
age.
Many food products are
stored at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if nec‐
essary.
There is no cold air circula‐
tion in the appliance.
Make sure that there is
cold air circulation in the
appliance.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was opened too fre‐
quently.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is
closed completely.
Stored food was not wrap‐
ped.
Wrap food in suitable
packaging before storing it
in the appliance.
ENGLISH 11
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