
ENGLISH 33
If you are unable to identify or solve the problem,
contact our service centre.
Before telephoning, make a note of the model,
serial number and purchase date of your
machine: the Service Centre will require this
information.
Malfunction Possible cause Solution
The electronic unbalance
detection device has cut in
because the laundry is not
evenly distributed in the drum.
The laundry is redistributed by
reverse rotation of the drum.
This may happen several times
before the unbalance
disappears and normal
spinning can resume. If, after
10 minutes, the laundry is still
not evenly distributed in the
drum, the machine will not
spin. In this case, redistribute
the load manually and select
the spin program.
Machine not installed properly. Make sure the levelling of
the appliance is correct.
Refer to ‘Installation’.
Transit bolts or packaging
not removed.
The load may be too small.
Make sure that the packaging
and/or the transit bolts are
removed. Refer to
‘Installation’.
Machines based on modern
technology operate very
economically using very little
water without affecting
performance.
Machine is optimizing the
drying cycle according to the
laundry type and load size. It
will vary for each kind of
fabric as the water absorption
is different.
Add more laundry in the
drum.
This is a normal behavior of
the machine and not a cause
for concern as it does not
compromise its performance.
Pause the machine and
redistribute laundry manually.
Spinning starts
late or the
machine does
not spin:
The machine
makes an
unusual noise:
No water is
visible in the
drum:
Display time is
frozen at the
end of drying
cycle for more
than 30
minutes:
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